We promise to ensure our customers feedback is listened to and shapes our future decisions. When you take the time to communicate with us, we listen. We have an in house, dedicated Customer Solutions Manager that collates and proposes improvements based on customer feedback. Externally we use your feedback, positive or constructive to notify tour…
We promise to ensure our customers are cared for by a knowledgeable, well-travelled, team. Across our team we have a broad range of knowledge and as a team we have and continue to travel many parts of the globe. This collective experience is vital in providing you first-hand information and accurate recommendations.
We promise to ensure our customers receive service beyond booking their holiday. Our commitment to you starts with your initial enquiry, until you arrive home from your holiday. We take pride in supporting you by going above and beyond to enhance your overall holiday experience with Oyster Travel from start to finish.
We promise to ensure our customers get the best holiday for them, not the easiest holiday for us. Being a fully independent Travel Agency, we do not have pressure to book with specific Tour Operators. We take pride in taking the time to understand your needs, asking lots of questions and this enquiry process often…
We promise to ensure our customers a bespoke service. Whilst we arrange a vast amount of Tour Operator package holidays, we also have the flexibility to build your holiday bespoke; this means looking at a wide range of flights and accommodation options. This process often takes longer, however, is always tailored to your needs, and…