We provide our customers with a bespoke service, offering flexible, tailor-made holidays to hundreds of satisfied customers every week.
We offer a wide range of professional travel services to 1000′s of destinations across the globe, tailored to meet our clients’ exact needs. We have over 200 years of combined experience and offer a professional and personal service for our clients, with an unbiased approach and the simple aim of finding you the holiday of your dreams.
At Oyster Travel, we're more than just your average travel agency.
We provide a bespoke service, expert knowledge and tailor-made recommendations to ensure the perfect holiday for you. We pride ourselves on taking the time to truly understand your needs, creating an unforgettable travel experience that stays with you forever.
Oyster Customer Commitments
Every oyster guards its precious pearl with its life and at Oyster Travel we are no different with our Oyster Customer Commitments.
Five non-negotiable commitments that we uphold for our customers daily.
We promise to ensure our customers a bespoke service.
Whilst we arrange a vast amount of Tour Operator package holidays, we also have the flexibility to build your holiday bespoke; this means looking at a wide range of flights and accommodation options. This process often takes longer, however, is always tailored to your needs, and provides you with more choice.
We promise to ensure our customers get the best holiday for them, not the easiest holiday for us.
Being a fully independent Travel Agency, we do not have pressure to book with specific Tour Operators. We take pride in taking the time to understand your needs, asking lots of questions and this enquiry process often means more work for our team, however obtaining you the right holiday is our priority.
We promise to ensure our customers receive service beyond booking their holiday.
Our commitment to you starts with your initial enquiry, until you arrive home from your holiday. We take pride in supporting you by going above and beyond to enhance your overall holiday experience with Oyster Travel from start to finish.
We promise to ensure our customers are cared for by a knowledgeable, well-travelled, team.
Across our team we have a broad range of knowledge and as a team we have and continue to travel many parts of the globe. This collective experience is vital in providing you first-hand information and accurate recommendations.
We promise to ensure our customers feedback is listened to and shapes our future decisions.
When you take the time to communicate with us, we listen. We have an in house, dedicated Customer Solutions Manager that collates and proposes improvements based on customer feedback. Externally we use your feedback, positive or constructive to notify tour operators and hotels.
Meet the Team
Our specialists are at the heart of Oyster Travel. They have all travelled extensively and documented it perfectly so you can enjoy your adventures.
Sophie Baker
MANAGING DIRECTOR
Expertise includes, but not limited to: Luxury hotels, multi centre & tailor-made holidays, Honeymoons, Australia & Asia; in particular, Vietnam. Stag & Hen breaks.
Countries visited so far: Australia (East Coast , Sydney, Melbourne, Whitsunday Islands, Fraser Island, Magnetic Island, Brisbane, Noosa, Cairns, Port Douglas). America (New York, Las Vegas, Los Angeles, Las Vegas, Palm Springs) Balearics Islands (Ibiza),Canary Islands (Tenerife, Lanzarote, Fuerteventura) Caribbean (Barbados, Bahamas, Jamaica, Antigua, Turks & Caicos, Grenada, St Lucia, St Kitts , Mexico – Cancun & riviera Maya) Croatia (Dubrovnik & Split) Cyprus (Paphos, Ayia Napa & Protaras) Denmark(Stockholm), Egypt (Sharm El Sheikh), Greece (Santorini, Rhodes, Crete, Mykonos, Naxos, Zante), France (Val D’sere & Les Deux Alps (skiing), Monaco) Italy (Venice & Sauze D’oulx (Skiing), Ireland (Dublin) India (Golden Triangle), Montenegro (Kotor), Malaysia (Kuala Lumpur, Penang, Kota Kinabalu (Borneo) Maldives, New Zealand (South Island) Portugal (Albufeira), Qatar (Doha) South Africa (Johannesburg & Safari)Singapore, Sweden (Copenhagen) Scotland (Edinburgh,) Spain Costa Del Sol, Nerja & Marbella, Benidorm, Madrid) Turkey (Lara Beach, Side, Olu Deniz, Fethiye) Thailand (Phuket, Bangkok, Hua Hin, Koh Phangan, Phi Phi ) United Arab Emirates (Dubai) Vietnam (Hanoi, Halong Bay, Hoi An, Hoh chi Minh)
Most memorable destination so far: The Maldives for just ultimate relaxation in absolute paradise. Zante was the first family holiday with our 2 children.
On the bucket list: Too many to mention! Greece the smaller, lesser-known islands. I’d love to take my children on some adventure holidays in the future and take them back to Vietnam and tag on Cambodia & Laos.
My travel tip: If you’re travelling on a connecting flight, I would recommend taking a change of clothes & swim wear in your hand luggage…. just encase! Also, the Apple Air Tags are great for tracking your luggage!
VICKY SAMWELL-BUCKENHAM
MANAGING DIRECTOR
Expertise includes, but not limited to: Italy, Mauritius, multi centre & tailor-made holidays. Honeymoons.
Most Memorable destination so far: Mexico, where my wife proposed. The standard of the hotels in Mexico is amazing and the adventures to be had in this country are endless! I’d Highly recommend hiring a golf buggy and exploring the Isla Mujeres, it’s a beautiful island with the clearest of waters!
My Travel Tip: Being a ‘foodie’ I would recommend exploring past the typical ‘touristy’ areas and you’ll stumble across some incredible local restaurants, where the food tastes incredible & the prices are usually much more reasonable!
Bernadette Tibble
Travel Consultant
Expertise includes, but not limited to: Australia & America
Long Haul / Multi sector holidays
Pack light, roll clothes and keep a warm layer for the plane as the air-con, can often be icy.
Kimm Beardmore
Travel Consultant
Expertise includes, but not limited to: Mexico, Greek Islands, Italy, Universal Studios (Florida),
Family Holidays & Cruise
Countries visited so far: America (Florida, Texas & Boston), Balearic Islands( Ibiza, Menorca & Majorca) Caribbean (Jamaica & Barbados) Cape Verde, Canary Islands (Tenerife) , Egypt, France (Corsica, Paris) Greece (Corfu, Crete, Rhodes, Santorini) Italy (Pisa, Luca, Sorrento, Rome, Sicily, Sardinia,) Malta, Mexico, Portugal, Spain Barcelona Turkey, Tunisia, United Arab Emirates(Dubai)
Most Memorable destination so far: Lindos in Rhodes. With its beautiful sand beach, white-washed houses, traffic-free streets, an abundance of excellent, roof-top tavernas, and views of the historic acropolis, Lindos has me returning and recommending it time and time again, for romantic get-aways, family holidays and weddings.
My Travel Tip: Take a small extension lead, this way you’ll always have more than one plug socket for everything you need!
AIMEE Hurn
Travel Consultant
Expertise include, but not limited to: Family Holidays & UK Breaks
Countries Visited So Far: America (Florida,) Canary Islands (Tenerife, Fuerteventura & Lanzarote), Caribbean (Antigua & Jamaica), France (Disneyland Paris), Greece (Zante, Corfu, Crete, Halkidiki & Kos), Maldives, Spain (Costa Daurada – Salou) Balearic Islands(Ibiza & Menorca) Sri Lanka, Turkey, UK breaks (Cornwall especially!)
Most memorable destinations visited to date:
Definitely Jamaica. When I was younger, I loved Bob Marley and Reggae music (I even had my bedroom decorated in the Jamaica flag colours!) and always dreamed of visiting one day. It definitely lived up to my expectations. The stunning white sandy beaches, the amazing food and most importantly the friendly people make it the most incredible destination for the holiday of a lifetime.
Thoroughly research your destination before you visit so you know the best places nearby to explore. I would highly recommend sites such as Google maps and TripAdvisor. Check which restaurants are rated highly online and book before you go. Try and visit the small local restaurants to experience the traditional dishes. If there is a local market nearby check what day of the week it is on to make sure you don’t miss it.
Rebecca Howes
Travel Consultant
Expertise includes, but not limited to: Orlando, Indonesia (Bali) & Lapland.
Long Haul Holidays.
Countries visited so far: America (Orland & New York), Balearic Islands (Ibiza, Majorca & Menorca Canary Islands (Tenerife, Gran Canaria Caribbean (Cuba & Dominican Republic), Egypt, France (Marseille, Cannes & Disneyland Paris) Greece (Zante) Indonesia (Bali), Italy (Sicily & Sardinia) Lapland, Maldives, New Zealand, Spain), The Gambia, Turkey, Tunisia, United Arab Emirates(Dubai)
Most Memorable destination so far: The Maldives! Nothing can beat that wow factor of waking up to the most amazing view/beach every morning. Also, the snorkeling was incredible! We saw lots of turtles, different exotic fish, sharks, and sting rays every single day!
On the Bucket list: Santorini in Greece.
My Travel Tip: Use packing cubes! These keep your case super organised and are a great space saver, meaning lots more room for all those shoes!
Brooke Olley-Hindle
Travel Consultant
Countries visited so far: America (New York) Balearic Islands (Majorca) France (Disneyland Paris) Maldives, Greece (Skiathos, Mykonos) Ireland (Dublin)
Most Memorable Destination So Far: My most memorable destination I have visited would be the Maldives! I loved everything about it from waking up in the morning and walking along the beach watching the sunrise to snorkeling and swimming with the black tip reef sharks.
On the Bucket List: The top thing on my bucket list is to do a Safari in South Africa.
My Travel Tip: Enjoy every moment that you are travelling, even though you want to capture everything on your phone try to live in the moment and spend the special moments with your loved ones who you are travelling with.
lydia harmer
Customer Support manager
Countries Visited So Far:
My Travel Tip:
BECKI ROSE
CUSTOMER SUPPORT CONSULTANT
Countries visited so far:
Most Memorable Destination So Far:
On the Bucket List:
My Travel Tip:
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